Return Policy

1. Return Period

You have 14 days from the date of delivery to return items for a full refund, in accordance with consumer protection laws.

2. Return Conditions

Items must be returned in their original condition, unused, and in original packaging. Some items may not be eligible for return due to hygiene or safety reasons.

3. How to Return

To initiate a return, please contact our customer service team. We will provide you with return instructions and a return authorization if needed.

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.

5. Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-10 business days to your original payment method.

6. Exchanges

We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the desired item.

7. Damaged Items

If you receive a damaged item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund.